The foot traffic at Kohl’s stores have been soaring ever since they started accepting Amazon returns at every Kohl’s location nationwide!
The Amazon x Kohl’s program allows Amazon customers to return Amazon orders to any of Kohl’s more than 1,150 U.S. stores. This process is easy as customers don’t have to worry about boxes, tape, or labels. Kohl’s will be in charge of packing and shipping your items for free!
Within the first three weeks of the Amazon partnership, Kohl’s stores saw a nearly 24% increase in shopper visits. Kohl’s has also saw longer visits at their stores. On average, Kohl’s has seen a visit increase of more than 16 minutes which is nearly 14% above the average. And studies have shown that if they stay longer than 16 minutes in the store, they are most likely making a purchase.
Peebles expects Amazon to announce similar partnerships with other retailers in the near future, as they have seen how Kohl’s has received great success and could be easily replicated with other stores.