Many have seen how Generation Z and Millennials have reached several entrepreneurial milestones differently. And from this, we can learn the new skills and techniques that work among this new generation to create a successful company.
Keep Your Eyes Open.
Unlike the other generations who have relied on forecasts and time-focused purchases, the newer generation focuses more on calculated risks. Generation Z and Millennials grew up in an era where they can easily create a new partnership, buy a new business, or jump on the latest social media trend, as they’re attentive to what’s next. Generation Z is rising fast and have developed relentless work ethics leading up to being savvy risk takers. This new generation is driving innovation and creativity to the next level and have demonstrated how to excel in the creation of a customer-service brand, realizing that business success starts from the inside out.
Your Customers Come First.
Moreover, Generation Z places a high value on company culture, and a high priority on customer service. So, paying attention to your customers will help you become better at what you do by knowing what you can improve on. Customer satisfaction and loyalty are crucial factors that can determine a company’s financial performance. It can be directly linked to many benefits, such as increased market share, lower costs, or higher revenue! If you want to stay on top of things you should put your customers front and center and treat their feedback as the most valuable source for information in your company.
Treat Yourself Like A Business.
Lastly, invest in yourself. It’s important to gain strength in the soft skilled areas that can benefit everyone. For example, Eugene Gold, is a millennial businessman who had a distinct upbringing. Gold was raised by parents who made just enough to provide food and shelter. But, he saw that if he wanted to run a successful company, he would have to be a business. He later earned an MBA at the NY Institute of Technology and became the CEO of WOW payments and the Managing Partner of Argus Merchant Services.