From partnerships, to implementing technological equipment, these 5 people have been able to make a change among their customer experience. Take a look at 5 restaurant leaders that are making an impact at their business and the industry!
To begin with, we have Nora Naranjo who is a mechanical engineer at Eatsa. Naranjo is in charge of developing front- and back-of-house automation technologies that help operators increase speed, efficiency, and convenience.
Peter Newlin has been able to grow Park Burger, Birdcall, along with other brands! Newlin has been able to add several high-tech innovations complete with kiosks, an app, and a customer built POS system. By doing so, Birdcall has been able to simplify the guest experience, increase company salary, and deliver a higher level of customer service.
Next, we have Terence Lioe and Desiree Le are an overnight success story which was all thanks to their Puffle Cone! On the day they opened, they hardly had anything in their bank account. But, several locations later, Lioe and Le continue to create Instagram-friendly items as they continue going viral. Their latest creation is a Fluffypuff sandwich that is a Japanese inspired product.
Ra’Chard Dennis is the director of restaurant operations for North America as he has helped drive the operations strategy for more than 27,000 restaurants. Most recently, Ra’Chard has been in charge of updating the Subway look.