The ‘Harmonic’ Model is Helping Target, Ulta, & Best Buy! | DDC Group Inc

The way companies are defining ‘customer service’ has been evolving as new models are transforming some of the top retailers like Target, and Ulta! Steven Dennis and Harbor Retail have trademarked “Harmonic Retail” as the next evolutionary step in retail. It is “a shift beyond converged commerce where online and offline experiences don’t merely integrate,…