Several retailers have been reinventing themselves as the millennial generation demand an enhanced retail experience. As humans, we all seek upscale services, and no company is doing experiential retail with the same level of scale or ambition like Apple.
Apple stores have been able to revolutionize the retail industry with their elevated customer experience! And as humans, we seek gathering places after spending the majority of our time invested with our eyes on a screen.
For example, several locations have location awareness sensors which connect to the Apple Store app on the iPhones, sending visitors a greeting when they arrive in store, prompting them to skip the cash register and pay for purchases via the app as they approach the accessories area.
Let us know which retail store has given you the best customer experience!