Taco Bell saw a 30% increase in employee retention for those enrolled over the first six months in a test that included more than 2,000 employees. Employees enrolled in a course, program or degree through Guild had a 98% retention rate in that six-month space, a 34% increase over those employees who were not enrolled. With this information in mind, Taco Bell hopes to hire 100,000 people by 2022.
Taco Bell announced this Thursday morning that it is partnering with Guild Education to provide education support for all 210,000 team members in its system of 7,000 U.S. restaurants. This program is “critical” to its efforts to further this positioning as a quick-service leader in the labor field, to do so, employees will have access to Guild’s academic and financial aid coaches and discounts to Guild’s education partners—a network of 80 online non-profit universities and learning providers, offering Bachelor’s and Master’s degrees.
“When we surveyed our employees, education support was one of the top three things they asked for the barriers to achieving their education goals were time, money, and support. Our partnership with Guild delivers on all of these needs for our employees through access to online classes, financial aid guidance, tuition assistance, and a personal counselor to support each student in real time.”
-Frank Tucker, global chief people officer at Taco Bell.