With almost 1,200 stores in the Southeastern U.S., Publix is planning on investing $1.5 billion to remodel stores, buy more property, and improve their technology. In January, Publix was tied for first place on the Customer Loyalty Index and has ranked second for the past four years with the top honors. Learn more about their nationwide expansion. Let’s begin!
An American success story.
On September 1930, George Jenkins opened his first store called Publix Food Store. In 1935, he opened a second location across town but soon closed these first two stores to open his dream store, the first Publix Super Market in November 1940. In 1945, he acquired a warehouse and 19 more stores from the Lakeland Grocery Company. They have been able to succeed by growing slowly since it opened its first store, but it wasn’t until 1991 when Publix finally ventured outside Florida with a store in Savannah, Georgia.
Putting people first.
As Publix supermarkets continued to expand across the Southeast, they began adding delis, pharmacies, and even cooking schools. The company never veered from Mr. George’s original philosophy of treating employees and customers like family. The thousands of cashiers, baggers, meat cutters, and bakers are all trained to put their customers first. As a result, year after year, Publix has been hailed as the No. 1 supermarket for customer satisfaction and has been seen as an inspiration for its sustainability efforts and community involvement.
The national expansion.
Today, Publix has grown from a single shop into a collection of more than 1,200 supermarkets. They are now considering building a $400 million regional distribution center in North Carolina that could support the company’s expansion. Publix has been gradually filling in the states with new stores and plans to open more stores westward and northward in the U.S. in the coming years. Publix will also be using some of its capital expenditures budgets to remodel existing stores.
If you are thinking about expanding and opening more locations, then let us know! We’d love to send you a proposal.