Amazon employees have been testing it, but is the public ready for a cashier-less store? Amazon is opening its artificial intelligence-powered Amazon store in downtown Seattle. Amazon Go is designed for shoppers to use an app, also called Amazon Go, to add the products they plan to buy to a digital shopping cart. They can then walk out of the store without waiting in a checkout line.
The store is located on the first floor of the company’s Seattle headquarters which enables shoppers to scan their smartphones with the Amazon Go app. The stores would sell ready-made food, staple items like bread and milk, and other grocery products. The store will offer ready-to-eat breakfasts, lunches, dinners, and snacks. They will also have Amazon Meal Kits. By combining computer vision, machine learning algorithms and sensors, Amazon knows what people have purchased and are therefore charged from their Amazon accounts. If someone puts an item back onto the shelf, they aren’t charged. When you leave the store, Amazon automatically charges to your account.
The store is not completely empty without employees. Amazon says there will be employees making food, stocking shelves and helping customers. The company had announced the opening of the Amazon Go store in December 2016 with an inauguration for early 2017, but had to delay it due to technology and employee testing. Amazon hasn’t announced the opening of more “Go” stores but if everything goes well, then these technology filled grocery stores may be more common in our future.