This holiday season is the time for restaurants to pitch in and do something different for their customers: here are some tips to get the holiday spirit right in time for your customer
START THE EMAIL MARKETING CAMPAIGN
Send emails to your previous year’s guests with exclusive images of the menu and limited time discount codes. If they have already visited your restaurant and liked it then the chances of getting them through your doors again are much easier.
BE UNIQUE AND GET THE BUZZ ON SOCIAL MEDIA
Leverage your social media profiles to get the maximum attention. Ultimately, it boils down to getting the attention of your customers. Upload videos of dishes being prepared. photos of your restaurant or host a contest offering your main dish. Nothing stimulates hunger better than that. If they see it on display, they will take lesser time to order it.
GET READY FOR AN OUTSTANDING CUSTOMER SERVICE
The Holiday season means a lot of parties and dinners. But how many times have we stumbled upon a big catering order for a corporate client at a very short notice? Everyone appreciates these big volume orders but it is your kitchen staff knows that really knows the value of getting those order requests early. This is really important, as it provides an opportunity to prepare better and keep the schedule set for more orders. If you provide catering from your restaurant then you must know that those high volume orders are almost irresistible. So, try to encourage the customers to confirm their orders as earlier as possible. You can provide discounts depending on the time they confirm their orders.
ENCOURAGE THEM TO COME AGAIN
Gifts cards are a good way to encourage repeat business at the restaurant. If your customers spend a particular amount then you can provide a gift card which can be used in the upcoming months. Gift Cards are a convenient way to open your doors to more business.